.wrap{max-width:1440px;margin:0 auto;padding:22px 20px 80px}
.loading-full{display:grid;place-items:center;height:100vh}
.spin{width:34px;height:34px;border-radius:50%;border:3px solid var(--line2);border-top-color:var(--cyan);animation:sp 1s linear infinite}
@keyframes sp{to{transform:rotate(360deg)}}
.hdr{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;flex-wrap:wrap;margin-bottom:18px}
.hdr h1{font-size:28px;font-weight:700;letter-spacing:.02em;text-transform:uppercase}
.hdr .right{display:flex;gap:10px;align-items:center;flex-wrap:wrap}
.search{width:280px;max-width:100%}
.login{max-width:400px;margin:0 auto;padding:28px;position:relative;top:14vh}
.login h1{font-size:24px;margin:8px 0 18px;text-transform:uppercase;letter-spacing:.04em}
.kpis{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:12px;margin-bottom:16px}
@media(max-width:900px){.kpis{grid-template-columns:repeat(2,1fr)}}
.kpi{padding:16px}
.kpi .v{font-family:var(--head);font-size:30px;font-weight:700;line-height:1.1;margin-top:6px}
.kpi .s{font-size:12.5px;color:var(--muted);margin-top:4px}
.kpi .lbl{font-size:11px;letter-spacing:.16em;text-transform:uppercase;color:var(--muted);font-weight:700}
.bar{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin-bottom:16px}
.seg{display:inline-flex;border:1px solid var(--line2);border-radius:12px;overflow:hidden}
.seg button{background:transparent;border:0;padding:9px 14px;cursor:pointer;color:var(--muted);font-weight:600;font-size:13.5px}
.seg button.on{background:rgba(34,211,238,.14);color:var(--cyan)}
select{width:auto;padding:9px 12px;font-size:13.5px}
.tabs{display:flex;gap:6px;margin-bottom:16px;border-bottom:1px solid var(--line)}
.tabs button{background:none;border:0;padding:10px 14px;cursor:pointer;color:var(--muted);font-weight:700;font-family:var(--head);letter-spacing:.12em;text-transform:uppercase;font-size:12.5px;border-bottom:2px solid transparent;margin-bottom:-1px}
.tabs button.on{color:var(--cyan);border-bottom-color:var(--cyan)}
.cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:12px}
.ccard{padding:14px 14px 12px;cursor:pointer;transition:.15s;display:flex;flex-direction:column;gap:10px;min-width:0}
.ccard:hover{border-color:var(--cyan-d);transform:translateY(-2px)}
.ccard .top{display:flex;justify-content:space-between;gap:8px;align-items:flex-start}
.ccard .nm{font-family:var(--head);font-weight:700;font-size:16.5px;line-height:1.2;overflow:hidden;text-overflow:ellipsis}
.ccard .meta{font-size:12px;color:var(--muted);margin-top:2px}
.ccard .nums{display:flex;gap:14px;align-items:flex-end}
.ccard .nums .big{font-family:var(--head);font-size:22px;font-weight:700}
.ccard .nums .lab{font-size:11px;color:var(--faint);text-transform:uppercase;letter-spacing:.1em}
.spark{width:100%;height:46px;display:block}
.gaps{display:flex;flex-wrap:wrap;gap:6px}
.gap{font-size:11.5px;padding:3px 8px;border-radius:8px;border:1px solid;display:inline-flex;gap:5px;align-items:center}
.gap.red{color:var(--red);border-color:rgba(242,84,91,.4);background:rgba(242,84,91,.07)}
.gap.amber{color:var(--amber);border-color:rgba(245,176,65,.4);background:rgba(245,176,65,.07)}
.gap.grey{color:var(--muted);border-color:var(--line2)}
.pbadge{display:inline-flex;align-items:center;gap:5px;font-size:12px;font-weight:700;color:#03161b;background:linear-gradient(135deg,#f5b041,#f2c94c);padding:3px 9px;border-radius:999px}
.pbadge.fresh{box-shadow:0 0 0 3px rgba(245,176,65,.25)}
.dot{width:8px;height:8px;border-radius:50%;display:inline-block}
.st-Active{background:var(--emerald)}.st-Overdue{background:var(--amber)}.st-Paused{background:var(--amber)}.st-Inactive,.st-Churned{background:var(--faint)}
table.gt{width:100%;border-collapse:separate;border-spacing:0;font-size:13px}
.gt th{position:sticky;top:0;background:var(--bg2);text-align:left;padding:10px 8px;color:var(--muted);font-weight:600;font-size:11.5px;letter-spacing:.06em;text-transform:uppercase;border-bottom:1px solid var(--line);z-index:1;white-space:nowrap}
.gt td{padding:9px 8px;border-bottom:1px solid var(--line);white-space:nowrap}
.gt tr:hover td{background:rgba(34,211,238,.04)}
.gt td.c{text-align:center}
.ok-i{color:var(--emerald)}.no-i{color:var(--red)}.mid-i{color:var(--amber)}
.tablewrap{overflow:auto;max-height:70vh;border:1px solid var(--line);border-radius:var(--r)}
/* profile */
.back{margin-bottom:14px}
.phead{padding:20px;display:flex;justify-content:space-between;gap:16px;flex-wrap:wrap;margin-bottom:12px}
.phead h2{font-size:30px}
.phead .chipsrow{display:flex;gap:8px;flex-wrap:wrap;margin-top:10px}
.tiles{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:10px;margin-bottom:12px}
@media(max-width:1000px){.tiles{grid-template-columns:repeat(3,1fr)}}
@media(max-width:560px){.tiles{grid-template-columns:repeat(2,1fr)}}
.tile{padding:13px}
.tile .lbl{font-size:10.5px;letter-spacing:.16em;text-transform:uppercase;color:var(--muted);font-weight:700}
.tile .v{font-family:var(--head);font-size:22px;font-weight:700;margin-top:4px}
.tile .s{font-size:12px;color:var(--faint);margin-top:2px}
.cols{display:grid;grid-template-columns:2fr 1fr;gap:12px}
@media(max-width:1000px){.cols{grid-template-columns:1fr}}
.panel{padding:16px;margin-bottom:12px;min-width:0}
.panel h3{font-size:12px;letter-spacing:.18em;text-transform:uppercase;color:var(--cyan);margin-bottom:12px}
.legend{display:flex;gap:16px;font-size:12.5px;color:var(--muted);margin-bottom:6px;flex-wrap:wrap}
.legend i{display:inline-block;width:12px;height:12px;border-radius:3px;margin-right:6px;vertical-align:-2px}
.chart{width:100%;display:block}
.tip{position:fixed;z-index:50;pointer-events:none;background:#0d131a;border:1px solid var(--line2);border-radius:10px;padding:9px 11px;font-size:12.5px;box-shadow:0 10px 30px rgba(0,0,0,.5);max-width:280px}
.tip b{font-family:var(--head)}
.mt{width:100%;border-collapse:collapse;font-size:12.5px}
.mt th{text-align:right;color:var(--muted);font-weight:600;padding:6px;border-bottom:1px solid var(--line);font-size:11px;text-transform:uppercase;letter-spacing:.06em}
.mt th:first-child,.mt td:first-child{text-align:left}
.mt td{text-align:right;padding:7px 6px;border-bottom:1px solid var(--line);vertical-align:top}
.mt td.src{text-align:left;color:var(--faint);max-width:340px;white-space:normal;font-size:11.5px}
.mt tr.pre td{opacity:.6}
.kv{display:grid;grid-template-columns:120px 1fr;gap:8px 12px;font-size:13.5px}
.kv .k{color:var(--muted)}
.links .row{display:flex;gap:8px;align-items:center;margin-bottom:8px}
.links .row .t{flex:1;min-width:0}
.links .row .t b{display:block;font-size:13.5px}
.links .row .t span{display:block;font-size:11.5px;color:var(--faint);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.btn.sm{padding:6px 10px;font-size:12.5px;border-radius:9px}
.timeline .it{border-left:2px solid var(--line2);padding:0 0 12px 12px;margin-left:4px;position:relative;font-size:13px}
.timeline .it:before{content:'';position:absolute;left:-6px;top:3px;width:10px;height:10px;border-radius:50%;background:var(--cyan)}
.timeline .it.call:before{background:var(--violet)}
.timeline .it small{color:var(--faint)}
.story{font-size:14.5px;line-height:1.55}
.flags{font-size:13px;color:var(--amber);background:rgba(245,176,65,.06);border:1px solid rgba(245,176,65,.25);padding:10px 12px;border-radius:10px;margin-top:10px}
/* chat */
.chat{display:grid;grid-template-rows:1fr auto;height:70vh;padding:0;overflow:hidden}
.msgs{overflow:auto;padding:18px;display:flex;flex-direction:column;gap:12px}
.msg{max-width:80%;padding:11px 14px;border-radius:14px;font-size:14px;white-space:pre-wrap;line-height:1.5}
.msg.u{align-self:flex-end;background:rgba(34,211,238,.14);border:1px solid rgba(34,211,238,.3)}
.msg.a{align-self:flex-start;background:var(--panel2);border:1px solid var(--line)}
.ask{display:flex;gap:10px;padding:12px;border-top:1px solid var(--line);background:var(--bg2)}
.sugs{display:flex;flex-wrap:wrap;gap:8px}
.sug{font-size:12.5px;padding:7px 11px;border-radius:10px;border:1px solid var(--line2);cursor:pointer;color:var(--muted)}
.sug:hover{border-color:var(--cyan);color:var(--text)}
.empty{padding:40px;text-align:center;color:var(--muted)}

.cols>*{min-width:0}
.wrap{overflow-x:hidden}
@media(max-width:560px){.phead h2{font-size:24px}.mt{font-size:11.5px}.mt td.src{min-width:140px}}

#app{display:flow-root}
.brandrow{display:flex;align-items:center;gap:18px;flex-wrap:wrap}
.logo-img{height:64px;width:auto;display:block;mix-blend-mode:lighten}
.logo-img.big{height:auto;width:100%;max-width:340px;margin:0 auto 6px}
@media(max-width:560px){.logo-img{height:48px}}

.timeline .it.grp:before{background:#34d399}